Terms and Conditions

These terms govern your use of Aunty Matchmaker, operated by The Auntie Project, trade licence 26591843319000436, Village: Mojidpur Doyahata, Ward No. 1, Post Office: Mojidpur Doyahata-1541, Upazila: Sreenagar, District: Munshiganj, Dhaka Division, Bangladesh.

Last updated: 10 September 2026

Using the service

You must be at least 18 years old to create an account. You agree to give accurate information about yourself, to treat other members respectfully, and not to use the service for harassment, fraud or any unlawful purpose. We may suspend or remove accounts that break these rules.

Matchmaking

We introduce members based on the information they share with us. We do not guarantee a match, a marriage, or any particular outcome, and we do not verify every claim a member makes about themselves. Always meet new people carefully and in public.

Payments

Prices are shown in Bangladeshi Taka and include applicable taxes unless stated otherwise. Paid plans renew only if you choose a renewing plan, and you can cancel at any time. Before completing any paid order you must tick the box confirming that you have read and accept these Terms, our Privacy Policy and our Return & Refund Policy.

Delivery

Digital access is activated on your account immediately after a successful payment. For any physical item, delivery takes 5 days inside Dhaka and 10 days outside Dhaka.

Third parties

We do not display third-party advertising on this website and we do not sell your personal information. Where we use service providers to run the product, they act on our instructions only.

Liability and governing law

The service is provided as is. To the extent permitted by law, our liability for any claim is limited to the amount you paid us in the previous three months. These terms are governed by the laws of Bangladesh, and the courts of Dhaka have exclusive jurisdiction.

Contact

hello@hiaunty.com · +8801952987722 · Sunday–Thursday, 10:00–18:00 (GMT+6)